Privacy Policy | Webmolt

1. Introduction

Welcome to Webmolt. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using our services, you consent to the practices described in this policy.

2. Data We Collect

We may collect the following types of personal data:

Identity Data: Name, username, or similar identifiers provided during purchase or registration.
Contact Data: Email address and phone number for order confirmations and support.
Transaction Data: Details about payments and purchases made through our platform.
Technical Data: IP address, browser type, device information, time zone, and operating system.
Usage Data: Information about how you use our website, including pages visited and features used.

Agency Safe Data Promise

We respect your client relationships. If you provide us with credentials for *your* client's accounts (e.g., WordPress Admin, Zapier Login) for setup purposes, we strictly use them only for the requested service. We never store, harvest, or contact your end-clients. Your client list remains 100% yours.

3. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill your template purchases
To provide customer support and respond to inquiries
To send order confirmations and download links
To send marketing communications (with your consent)
To improve our website, products, and services
To detect and prevent fraud or unauthorized access

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Required for website functionality (e.g., session management).
Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics).
Marketing Cookies: Used for targeted advertising and remarketing purposes.

You can manage cookie preferences through your browser settings.

5. Third-Party Services

We may share your data with trusted third-party service providers:

Payment Processors: Razorpay, PayPal, or other gateways for secure transaction processing.
Email Services: For sending transactional emails and newsletters.
Analytics: Google Analytics for website usage insights.
Customer Support: Tools like WhatsApp for direct communication.

6. Data Security

We implement appropriate security measures to protect your personal data, including:

SSL/TLS encryption for all data transmissions
Secure payment processing through PCI-compliant partners
Access controls limiting who can view your information
Regular security assessments and updates

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Transaction records may be kept for accounting and legal compliance purposes.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your personal data.
Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at the email below.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: hello@webmolt.com