Privacy Policy
We build automation systems that protect your data. Here's how we handle yours.
Last Updated: January 15, 2025
At Webmolt, we automate your business processes—but we never automate away your privacy rights. This policy explains exactly what information we collect, why we need it, and how we protect it.
1. Who We Are
Webmolt is an automation-first web agency based in Bhopal, Madhya Pradesh, India. We build websites that automate bookings, client intake, and follow-ups for service businesses across India.
Contact Information:
- Company: Webmolt™ (Softtech Solutions)
- Email: hello@webmolt.com
- WhatsApp: +91 9109834932
- Location: Bhopal, Madhya Pradesh, India
2. What Information We Collect
We only collect information that helps us understand your automation needs and communicate with you effectively.
Information You Provide Directly:
- Contact Information: Name, email address, phone number, business name
- Business Details: Industry type, current workflows, automation needs
- Communication Content: Messages you send via contact forms, WhatsApp, or email
- Project Information: Details about your website requirements and automation goals
Information Collected Automatically:
- Website Usage Data: Pages visited, time on site, referring websites
- Device Information: Browser type, operating system, IP address (for security)
- Analytics Data: How you interact with our website (via Google Analytics)
Note: We do NOT use cookies for tracking or advertising. We only use essential cookies for website functionality.
3. Why We Collect This Information
Every piece of data serves a specific purpose:
To Provide Our Services
We need your contact details to schedule your free automation audit, communicate about your project, and deliver your automated website.
To Understand Your Needs
Business details and workflow information help us design automation systems that actually solve your specific problems.
To Improve Our Website
Usage data helps us understand which content is helpful and where potential clients get stuck, so we can make improvements.
To Send Relevant Updates
If you subscribe to our newsletter, we'll share web automation tips, case studies, and industry-specific insights (you can unsubscribe anytime).
4. How We Protect Your Information
We use the same security standards we build into our clients' automated systems:
- SSL Encryption: All data transmitted to and from our website is encrypted with 256-bit SSL
- Secure Storage: Your information is stored on secure servers with restricted access
- Regular Backups: Data is backed up daily to prevent loss
- Access Controls: Only authorized team members can access client information
- No Third-Party Sharing: We NEVER sell, rent, or trade your information to third parties
Important: While we use industry-standard security measures, no internet transmission is 100% secure. We recommend using strong passwords and secure connections when contacting us.
5. Who We Share Your Information With
We only share your information in these specific circumstances:
Service Providers We Trust:
- Email Service (Google Workspace): To send and receive emails
- Analytics (Google Analytics): To understand website traffic (anonymized data only)
- Hosting Provider: To keep our website running securely
- WhatsApp (Meta): When you contact us via WhatsApp
We Will NEVER:
- ❌ Sell your information to marketers or advertisers
- ❌ Share your data with competitors
- ❌ Use your business information for our own projects
- ❌ Send your information outside India without your explicit consent
Legal Obligations:
We may disclose your information if required by Indian law, court order, or government regulation—but only the minimum necessary information.
6. How Long We Keep Your Information
We retain your information only as long as necessary:
- Active Clients: Throughout our working relationship and 3 years after project completion (for support and warranty purposes)
- Inquiries & Audits: 2 years from last contact (in case you decide to work with us later)
- Newsletter Subscribers: Until you unsubscribe
- Website Analytics: 26 months (Google Analytics default)
After these periods, we securely delete or anonymize your information.
7. Your Privacy Rights
You have complete control over your personal information:
Access Your Data
Request a copy of all personal information we have about you
Correct Information
Update or fix any inaccurate information
Delete Your Data
Request complete deletion of your information (subject to legal requirements)
Opt Out of Marketing
Unsubscribe from our newsletter or marketing communications anytime
Restrict Processing
Limit how we use your information
Data Portability
Receive your data in a machine-readable format
To exercise any of these rights, email us at hello@webmolt.com or WhatsApp +91 9109834932. We'll respond within 7 business days.
8. Cookies & Tracking
We keep it simple:
- Essential Cookies: Required for website functionality (login, forms, security)
- Analytics Cookies: Google Analytics to understand traffic patterns (anonymized)
- No Advertising Cookies: We don't use cookies for ads or retargeting
You can disable cookies in your browser settings, but some features may not work properly.
9. Children's Privacy
Our services are designed for businesses, not children. We do not knowingly collect information from anyone under 18 years old. If you're a parent and believe we've collected your child's information, contact us immediately and we'll delete it.
10. Changes to This Policy
We may update this privacy policy to reflect:
- Changes in Indian privacy laws
- New features or services we offer
- Feedback from clients about clarity
We'll update the "Last Updated" date at the top and notify active clients of significant changes via email.
11. Questions or Concerns?
If you have any questions about this privacy policy or how we handle your data, we're here to help:
We respond to all privacy inquiries within 7 business days.
Have Privacy Questions?
We're transparent about data protection. Ask us anything.
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